Frequently Asked Questions

We mainly support wholesale orders with competitive bulk pricing. However, we do accommodate smaller orders depending on product availability and order volume. Please contact us to discuss your specific requirements and we will be happy to provide a tailored solution.

Yes, custom-made service is one of our core strengths. We can manufacture parts based on your physical samples, technical drawings, or even just a concept description. Our engineering team will review your specifications and provide a detailed quotation along with a feasible production plan.

Normally we reply within 24 working hours after receiving your inquiry. For complex projects requiring detailed engineering analysis, it may take up to 48 hours. We prioritize quick turnaround to keep your project on schedule.

We support DHL, FedEx, UPS, and TNT for express international delivery. For larger shipments, we also offer air freight and sea freight options. The best method depends on your order size, urgency, and destination — we will recommend the most cost-effective solution for your needs.

Sample service is available for most of our products. Standard samples can be shipped within 3–5 business days. Custom samples made to your specifications typically take 7–15 business days depending on complexity. Sample charges may apply and can be credited against future bulk orders.